Complaint information
  • Author: Kris
  • Date: 07.11.2008
  • 0
 (Votes #: 0)

Bad business practice

This is a Complaint / Review about Culligan.

Culligan charged me for service on a house I no longer own for service I discontinued two months ago. Culligan stated that I signed a 6-month contract, however there are two checked boxes. One states that service is provided month to month and one month notice is required for change of service. The other box does state the term as 6 months, so I suppose I legally have no recourse.

When i called to cancel service I was not informed that I would be billed through July - otherwise I would have asked that it be discontinued when my contract ran out. This way they get to collect twice for the same service!

I also had no choice. When I signed up for Culligan I said I was selling the house I needed the service so the water would not be black and sulfur smelling. No one told me a 6-month contract was required. And why should it be? Whats the skin off their nose? They charged me $75 for installation now theyll no doubt be charging the new owners the same.

I think their business practices stink.

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Complaint author: Kris

Offender: Culligan

Country: USA
State: Florida
City: Sebring

Category: Business & Finance

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