Complaint information
  • Author: Lynn
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

Suntrust Bank - Complaints / Reviews / Scam Reports
Fraudulent Deposit accepted

This is a Complaint / Review about Suntrust Bank.


My husband and I are separated and he had agreed to have the refund deposited into my account to offset child support and alimony he had not paid. Due to circumstances we were forced to live in a homeless shelter at the time. He agreed to remedy the situation with the tax funds.

He put his girlfriend's account no. on the direct deposit of the tax refund and Suntrust allowed this wire to be processed, despite the fact that I do not have an account at that bank. Granted my husband intended to defraud me, however, Suntrust allowed him to do so, but the improper handling of this wire.

This caused the children and I to be in the homeless shelter and loose personal items such as clothes, shoes, boots, etc. It also caused emotional damage to the children for having to be exposed to such circumstances. I could not work while we were stuck at the shelter, as the children could not be left there after school for even 15 mins. I now have a job and am trying to rebuild my life, but feel that not allowing my husband or the bank to victimize me is the first step.

IRS suggested that I sue the bank, but have not been able to find any attorney that would consider it.


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Complaint author: Lynn

Offender: Suntrust Bank

Country: USA
State: Florida
City: Dunnellon
Address: 20270 E. Pennsylvania Ave
Phone: 3524896411
Site: https://www.suntrust.com/portal/server.pt/community/contact.../894

Category: Business & Finance

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