Complaint information
  • Author: SaraLMurphy
  • Date: 11.14.2012
  • 0
 (Votes #: 0)
11.14.2012

Luminess Air - Complaints / Reviews / Scam Reports
Charges that are not shown at POS

This is a Complaint / Review about Luminess Air.


Purchased the introductory product, was charged with S&H $42.90. Which the product is worth, I like the product. Then 2 months later I have a charge of $59.99 on my Credit Card. I looked through the agreement over and over, there is not a word about $59.99 to be charged later. I call the company; I was told that they were very sorry but this is the cost and that there will be 2 more installments of $59.99 each subsequently charged for the product. This product IS NOT worth $209.

I am disputing this with my Credit Card Company due to no notice on the agreement as to these 3 monthly subsequent charges. Then I asked customer service to cancel my club membership and was told that they would have to charge my Credit Card $1.00 cancellation fee.

This is bogus and rudely corrupt. This company claims to be part of the BBB. If they are they should never be on the list of companies.


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Complaint author: SaraLMurphy

Offender: Luminess Air

Country: USA
State: Texas
City: Stafford
Site: LuminessAir.com

Category: Beauty & Appearance

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