Complaint information
  • Author: Joetassin
  • Date: 11.18.2011
  • 0
 (Votes #: 0)

Virgin Spa - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Virgin Spa.

Virgin Spa in Lonehill closed up shop completely, but I had purchased vouchers from this spa for all my staff … and I had paid for these vouchers upfront. Since some of my staff had already been for their treatments and others hadn't, I had to purchase vouchers from another spa (Life Day Spa) for the remainder to attend their treatments. Upon request for a refund for these vouchers which were never redeemed (R880), Virgin Spa said that the refund had to be claimed from the franchise owner and not from them! I disagree - who's name is it on the vouchers? VIRGIN SPA's name is on the vouchers!

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Complaint author: Joetassin

Offender: Virgin Spa

Country: USA
State: All USA

Category: Beauty & Appearance

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