Complaint information
  • Author: DianeM
  • Date: 01.29.2014
  • 0
 (Votes #: 0)
01.29.2014

BizRate - Complaints / Reviews / Scam Reports
Dermapoise

This is a Complaint / Review about BizRate.


Buyer BEWARE!!!! Bought an item October 10th 2013. Came with 60 day money back guarantee. Item, Quasar MD Plus, did not work for me so I returned it after obtaining return number. Returned on October 30th. Heard NOTHING. Tried to contact DermaPoise via phone number listed on site - which doesn't work and hasn't since October. Tried emailing and messaging via website. I finally did receive one phone call in late November acknowledging receipt of returned product, account updated accordingly. Guy was nice and apologetic. He said it may take a bit for refund to credit card. It has been over 6 weeks since that call and I still have not received my credit card refund! Almost 13 weeks since mailing return!!!


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Complaint author: DianeM

Offender: BizRate

Country: USA
State: All USA

Category: Beauty & Appearance

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