Complaint information
  • Author: enca
  • Date: 12.27.2013
  • 0
 (Votes #: 0)

Hollister - Complaints / Reviews / Scam Reports
Hollister accusing customer stealing merchandise - Hollister White Sweater with number 19 on the front

This is a Complaint / Review about Hollister.

December 28, 2013 Hollister National City San Diego: Clearance merchandise for less than $10.00 bough with huge security alarm tag on December 23, 2013, do not have a receipt. I went to the store on the said date looking for their greeters as to enter the door but no body was around due to fully aware of the store policy entering the store without the receipt. went straight to the counter waited to be help since two ladies and the lead Supervisor Ryan are just talking. I asked them question that "i bough this sweater took them home with a security alarm tag, what do i need do for them to removed the tag?" Ryan (Supervisor) respond is "Where is the merchandise"? was inside my bag but looking at me like i steal the merchandise. it would be better if they just answer my questions but instead Ryan look at the sweater did not removed the security tag added and explain because people stealing clothes. I shown him my debit transaction online using my phone. Hollister and employee involve do not have any customer service. Hollister stop being racism.

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Complaint author: enca

Offender: Hollister

Country: USA
State: All USA

Category: Beauty & Appearance

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