Complaint information
  • Author: Treyteni
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

Planet Fitness - Complaints / Reviews / Scam Reports
Horrible Customer Service - Unprofessional

This is a Complaint / Review about Planet Fitness.

Planet Fitness has been double charging my account for months. The manager at the location at 1960 @ I-45 in Houston in unprofessional, rude and unhelpful. She does not return phone calls, takes no responsibility for the actions of her staff and ignores the bank statements that I bring in showing bank drafts from two different checking accounts for one membership. This membership is $10 a month and clearly you get what you pay for.

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Complaint author: Treyteni

Offender: Planet Fitness

Country: USA
State: All USA

Category: Beauty & Appearance

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