Complaint information
  • Author: Upset
  • Date: 04.2.2009
  • 0
 (Votes #: 0)

won't return money

This is a Complaint / Review about Cosmetyn.

I ordered Cosmetyn online from Natural Source Store with the free trail, money back etc. promises. I was very surprised when I was charged again next month for a product that I didn't want and didn't get. When I called the company after being on-hold for 25 min, the representative told me that I have enrolled in a subscription program. There was nothing mentioned about subscription when I order the free-trail. So I was told to return the product and I'll get my money in 3 to 5 days. It's been 14 days since I sent it back. When checked on the delivery status it said that it was forward to a different address. I tried to call but the line seems disconnected.

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Complaint author: Upset

Offender: Cosmetyn

Country: USA
State: California
City: San Francisco

Category: Beauty & Appearance

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