Complaint information
  • Author: Bella
  • Date: 05.14.2008
  • 0
 (Votes #: 0)

Nutro Products - Dog and Cat Food
Dishonest bait-and-switch tactics

This is a Complaint / Review about Nutro Products - Dog and Cat Food.

Nutro products offered a rebate for purchasing a 3lb bag of Max Cat to receive the cost of the bag of cat food funded in a rebate check. I purchased the cat food and mailed it out the same day. Today, May 8, 2008 I received my check in the mail for $8.00. The cat food receipt clearly states that my purchase was $8.49 with a $.79 sales tax. I can understand if I am responsible for the $.79 sales tax, but why did this company only send me a rebate check for $8.00 when I paid $8.49 for the product. Fortunately I made copies of the receipt, barcode, and even front and back of the rebate form itself. It clearly states that I would "Receive: A check for the cost of the bag". I did not. Nutro products did include a $2.00 off any size bag of MAX Cat with my deficient rebate check. It is highly unlikely that I will use this coupon since this company seems to be dishonest with their bait-and-switch tactics.

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Complaint author: Bella

Offender: Nutro Products - Dog and Cat Food

Country: USA
State: California
City: City of Industry

Category: Animals & Birds

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