Complaint information
  • Author: mdisba
  • Date: 01.9.2014
  • 0
 (Votes #: 0)

Kohl's - Complaints / Reviews / Scam Reports - Clothing

This is a Complaint / Review about Kohl's.

I have had the worst experience's that I have ever had with Kohls. Not only have I been on the phone (for orders) more than a handful of times for more than 30 min at a time over silly little things that could have easily been fixed but I have talked to some of the rudest "customer service" representatives that you have. It all started with cyber monday and kohls cash (that was stated $15 for every $50.00 spent online) but apparently it was wrong. I called and asked why we did not receive our kohls cash with our order that was placed on cyber monday (but didn?t get until almost 3 weeks later) and the guy (the only one that was nice)was really nice especially since I was on hold for almost 2 hours and went ahead and honored our kohls cash but I would have to call back when I got an online order ready to redeem the kohls cash. It all went down hill from there. I was on the phone with someone last week (on thur 1/3) and she charged my card almost $50.00 more than it was suppose to be. I called once again the next day and argued with a guy for more than 20 min over the ordeal and he could not fix it. I even asked for a manager and he would not put me though to one. So now I get to take more time out of my day to go down to my bank and have them fight with you all to fix this. I do not want nor do I wish to receive any more "kohls cash" from your company because it has been nothing but a hassel for me but I did want to let you know that you have lost our business and I will be writing a review about the awful experience that I have had with your company. I truly hope that you all can get it together because this was just ridiculous!

Thank you for wasting my time once again....

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Kohl's, press here.
Complaint author: mdisba

Offender: Kohl's

Country: USA
State: All USA

Category: Advertising

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.