Complaint information
  • Author: LisaW
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

FedEx Office - Complaints / Reviews / Scam Reports
Can't use GoodSearch coupons - FedEx Office online printing

This is a Complaint / Review about FedEx Office.

I have used FedEx Office 's print online services for five years for my marketing communications work. I have found them quick, reliable if perhaps a bit pricey. So tonight I tried to apply a 20% discount coupon, to make a brochure job more affordable. I had to place the order three times (with a tight deadline for getting it printed) and the FedEx online order showed the discount -- only to have the final receipt at full price. Calling the 800 help line sent me first to a fairly clueless staff person, then another person who said -- because there was no manager at the store where I was picking the job up!! -- they couldn't do anything about the order. I could try placing it again! Ridiculous, I won't return my business there.

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Complaint author: LisaW

Offender: FedEx Office

Country: USA
State: All USA

Category: Advertising

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