Complaint information
  • Author: enchantedmermaid
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

EXTRA SPACE STORAGE - Complaints / Reviews / Scam Reports
not notified of fee hike and charged 90.00 late fee..locked out of business

This is a Complaint / Review about EXTRA SPACE STORAGE.

Hello there. I am a customer of Extra space storage and have been for 13 years. I just got a fee increase without my knowing it. My check was sent back and I was told the new rates. I sent it back, and have just been informed I have to pay an extra 90.00 because it will be one day late. I am a handicapped senior citizen on a fixed income and feel this is not my fault, as I always get the rent in on time for 13 years.

Can you do something about this?

Thank you much
Linda Maupin

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Complaint author: enchantedmermaid


Country: USA
State: All USA

Category: Advertising

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